Privacy policy

Last update:
May 6, 2026

1. Introduction

Vesper Media Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Information we collect

We may collect both personal and non-personal information, including but not limited to:

  • Contact details such as name, email address, and company name
  • Information submitted through contact forms or inquiry requests
  • Usage data such as pages visited, time spent on the site, and browser type
  • Technical data including IP address and device information

This information is collected to improve our services, communication, and overall user experience.

3. How we use your information

The information we collect may be used to:

  • Respond to inquiries and communicate with you
  • Provide proposals, services, or relevant project information
  • Improve website performance and user experience
  • Maintain security and prevent misuse of our website
  • Comply with legal or regulatory requirements

We only use your data for legitimate business and operational purposes.

4. Sharing your data

We do not sell, rent, or trade your personal information.
Your data may be shared only in the following situations:

  • With trusted service providers who assist in operating our website or services
  • When required by law or legal process
  • To protect our rights, property, or safety

All shared data is handled under strict confidentiality and security standards.

5. Data retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. When data is no longer required, it is securely deleted or anonymized.

6. Your rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request corrections or deletion of your information
  • Withdraw consent where applicable
  • Object to certain data processing activities
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details below.

7. Data subject rights under UAE PDPL

You have the right to access, rectify, erase, and object to the processing of your personal data. To exercise these rights, email privacy@vespervisuals.com. We will respond within 30 days.

8. Data retention periods

Contact form data is retained for 24 months from the date of submission. After this period, personal data is permanently deleted from all systems including HubSpot, ActiveCampaign, and Google Analytics.

9. Third party data processors

Your data may be processed by HubSpot Inc. (US), Google LLC (US), Meta Platforms Inc. (US), Microsoft Corporation (US), and ActiveCampaign LLC (US). Each processor operates under Standard Contractual Clauses for cross-border data transfers.

10. Cross-border transfers

Vesper Visuals is incorporated in Canada and operates in Dubai, UAE. Data collected from UAE and EU residents is transferred to servers in the United States operated by our third-party processors. These transfers are protected by Standard Contractual Clauses approved by the European Commission.

11. Contact

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us through the contact form on our website.

contact@vespervisuals.com